How to Install the Event Processing Campaign in G5

How to Install the Event Processing Campaign in G5

The process for adding a campaign to G5 follows these steps:

  1. Create all participant statuses that the campaign will use.
  2. Add the Activity Plans the campaign will use.
  3. Create each of the workflows and add the Participant Statuses to it
  4. Add the Workflow Actions to each stage of the workflow and set up the Next Available Status at the same time.

The following sections will detail what specific items you need to add in each of these steps for this campaign.

Create all participant statuses that the campaign will use.

The first step in creating a new campaign is to create the participant statuses for it. The ones for this campaign are listed below. The numbers included in each Participant Status are important for keeping each status in the proper order for the campaign.

Steps with the same number in one campaign represent the branching paths households can be sent along in the campaign.

These are statuses you need to add to G5 for the Event Processing Campaign. Create them now.

  1. 00-Event Holding
  2. 01-Event Scheduled to Attend
  3. 02-Event Attended-Appointment Requested
  4. 02-Event Attended-No Appointment Request
  5. 02-Event No Show
  6. 03-Event Appointment Scheduled

This campaign also uses the existing “Don’t contact me” participant status. It is already in G5 and does not need to be added again.

Create the Workflow for the campaign.

Create the new Campaign Workflow.

  1. Name it “Event Processing Campaign”.
  2. Add the Participant Statuses you created above to it.
  3. Assign the “00 Event Holding” participant status as the default participant status of the “Planning” campaign stage.
  4. Assign the “Event Scheduled to Attend” participant status as the default participant status of the “Progress” campaign stage.
  5. Remove the default Participant Statuses that the workflow was given. Now that it has the Participant Statuses you created specifically for this campaign, the default ones are no longer needed.

Add the Workflow Actions to each stage of the workflow; and set up the Next Available Status at the same time.

This is the final step in creating the campaign workflow. You are assigning the actions to the steps they belong in, and making sure each steps flows into the next one. The chart below shows each Participant Status. The second column has the actions that you need to assign to that status. The Next Available Statuses in the third column is how you tell one step what the next step is. Set these up on the indicated participant statuses.

Participant Status

Workflow Actions

Next Available Statuses

Event Holding

N/A

  • 01-Event Scheduled to Attend

01-Event Scheduled to Attend

Print Document
Print: Event Confirmation Message

  • 02-Event Attended-Appointment Requested
  • 02-Event Attended-No Appointment Request
  • 02-Event No Show
  • Don't contact me

02-Event Attended-Appointment Requested

Print Document
Print: Thanks for Attending - Appointment Requested

  • 03-Event Appointment Scheduled

02-Event Attended-No Appointment Request

Print Document
Print: Thanks for Attending - NO Appointment Req
  • 03-Seminar Appointment Scheduled

02-Event No Show

Print Document
Print: Future Seminar
  • None

03-Event Appointment Scheduled

None

  • None

Don't contact me

None

  • None

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