Using 2FA with a Google Authenticator

Using 2FA with a Google Authenticator

  Note:

  • Before you can use 2FA, you need to have it enabled within your G5 instance.
  • To enable 2FA, please out to Software Support at 801-553-9888.
Once you are set up to use two-factor authentication for G5, you will need to go through a series of steps to get Google Authenticator working.

Google Authenticator Setup

When you log into G5, you will be prompted to set up Mobile Authenticator.

Download and install the Google Authenticator app. This is available on both the  iOS App Store  as well as the  Google Play Store .

Open the app and tap on “Get Started” and then tap “Scan a QR code”.

After the QR code has been scanned, you’ll see the new account show up on the home screen of the Google Authenticator app. Enter the code provided from there into G5 where it asks for the one-time code.

Your account is now configured.

Logging into G5 using 2FA

Now that you are configured for two-factor authentication, you will need to provide a 6-digit code from Google Authenticator each time you log into G5.

For more information, or for steps on how to transfer your accounts to a new phone, please see Google’s article “ Get verification codes with Google Authenticator ”.




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