Run Macro Error "Error 438" Object Doesn't Support This Property or Method

Run Macro Error "Error 438" Object Doesn't Support This Property or Method

PROBLEM

  • When printing a script/checklist you get: Run Macro Error: Error #438: Object doesn't support this property or method 

SOLUTION

  1. Open the Document Manager (Messaging>Document Manager)
  2. Click on the drop down at the top left and choose Script/Checklist
  3. Highlight the Script/Checklist in question and then click Edit from the top.
  4. Click on Edit Single.
  5. Once the message opens in Word, click on the Add-Ins tab and choose Save and Exit to Gorilla without making any changes to the document.
  6. Print the document again.

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