Opportunity Workspace

Opportunity Workspace

Opportunity Workspace

The Opportunity Workspace lists all the opportunities you have access to. You can use this workspace to review opportunities, manage activities associated with your opportunities, and create new and edit existing opportunities.

Opportunities can be viewed in All Opportunities, or be divided up between:

  • My Opportunities which show all opportunities you are in the coverage for.
  • Open Opportunities which show all opportunities that are still open.
  • My Open Opportunities which show all opportunities that are both open and which you are in the coverage for.
  • Owned Opportunities which show all opportunities you have been assigned as the owner of.
  • Owned Open Opportunities which show all opportunities are both open and you have been assigned as the owner of.

Searching and Filtering the Workspace

Use the Search field to find opportunities using the full description or a part of the description.

The Search field supports the “*” and “?” wildcard characters.

  • The “*” wildcard is a placeholder for a string of text of any length, including spaces.
  • The “?” wildcard represents a single alphanumeric character.

Use filter chips to refine the search by looking for opportunities with specific criteria. You can use a combination of filter chips for additional refinement.

Filter Options  let you:

  • Hide filter fields to remove unwanted clutter from your screen.
  • Add filter fields in case the default ones don’t meet your needs.
  • Reset filter to return to the default.

Reading the Data Table

The data table displays a list of opportunities that match your search or filter criteria.

You can do the following in the data table:

  • Add  to create a new opportunity.
  • Run a Report  on your opportunities.
  • Click a column header to sort by that column.

You can also click More Actions  to be able to:

  • Sort by  to sort the displayed results.
  • Select Columns  to choose the columns to display in the data table.

Hover over a report or dashboard to reveal action buttons to:

  • Edit  the opportunity.
  • Delete  the opportunity.

Items per page lets you select between 10, 25, 50, or 100 opportunities shown per page.

The chevron buttons   switch pages to view additional items.


    • Related Articles

    • How to Set-up Opportunity Coverage Groups

      An Opportunity Coverage Group is a team of users that can all be assigned to an opportunity together at the same time with only a few clicks. Go to the Customize Workspace→Opportunity Management tab→Coverage Groups tab. Whether editing an existing ...
    • How to Set-up Opportunity Templates

        Best Practices: Customize Opportunity Templates to match your process. Only Customize the Opportunity Templates for the types of opportunities your practice deals with. Delete unused templates. Gorilla 5 comes with several pre-configured ...
    • Opportunity Pipeline

      Located on the Summary tab of the Home Workspace, these charts show you how much value you have in your opportunities. Product Opportunity Pipeline This chart shows you the value of opportunities at each stage of completion. Pipeline by Product Type ...
    • Deal and Opportunity Reports

      You can use the Reports Workspace to create reports you may need for Opportunities. For instructions on the Reports workspace and how to build reports, review these articles . The Report workspace divides Opportunities into two different areas for ...
    • Marking an Opportunity Complete

      Go to the Opportunity Workspace and click on the description of the Opportunity you want to mark complete: Click the 3-dot button in the banner button and select Edit. Set the stage to Closed - Lost or Closed - Won as appropriate. Set the Outcome to ...