How to Change Your Password in Gorilla 4.x

How to Change Your Password in Gorilla 4.x

QUESTIONS THAT APPLY TO THIS TOPIC

  • How do I change my existing password in Gorilla?
  • How do I add a password in Gorilla? 

IMPORTANT NOTE

  • You must know the old password to change it. If you do not know the old password, you will need to call Software Support at 801-553-9888 so that they can retrieve the password for you.
  • If you are using Gorilla 4.5, passwords are required. You may not leave the password field blank. 

ANSWER

  1. In Gorilla, click on Tools>Team Management.
  2. Click on Edit>System User and then choose the user name you wish to update the password for.
  3. In the right-hand panel, click the three-dot button beside the Password field. You will get the following screen:

  4. Enter in your old password.
    • If this is a first-time password creation:
  5. Enter and confirm your new password then click Update.

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