You can set up an Activity Plan to easily send a letter or email. This document will show you how to create these steps and show you how to use them. Creating an Email Step in an Activity Plan There are two ways to do this. One way uses G5’s email ...
Purpose Activating an Activity Plan on a Contact or Household assigns it a set of tasks specified in a template. Steps To start an Activity Plan for Household or Contact: Navigate to the Contacts workspace. Open the record of the Contact or Household ...
Navigate to the Customize workspace and go to the Activity Plans tab. Click the Add button and select Activity Plan Template or Targeted Activity Plan Template. This will open a window for creating a new one. Activity Plan Template – Used to create a ...
Before you can delete an activity plan template, first: Find each household or contact that the activity plan has been activated on but have not been completed yet. Cancel, complete, or delete all steps across on each household or contact that ...
Note: An activated Activity Plan has already used the Coverage Group to assign each step to a User. You cannot assign them to roles at that point. Instead, simply reassign the step to the User you want it assigned to. Open the Activity Plan Template ...